SERVICE AND MAINTENANCE

Hex Energy’s expert team, including technical managers, helpdesk personnel, and engineers, offers comprehensive repair and maintenance services tailored for residential heat pumps across the UK.

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Long Lifespan

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Reduced Energy Bills

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in Property Value

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Renewable

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of Quiet Operation

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Annual Checks

Benefits

On-Site Assistance: Provides both scheduled and reactive site visits.
Progress Tracking: Stay updated with regular service management system reports.
Preventative Care: Routine maintenance to prevent breakdowns and uphold warranties

Proactive residential service and maintenance

In residential settings, proactive service and maintenance are crucial for ensuring the continued efficiency and reliability of energy systems. Regular inspections and upkeep help identify and address potential issues before they escalate, ensuring uninterrupted functionality and peace of mind for homeowners. From routine check-ups to responsive repairs, dedicated service teams ensure that residential energy systems operate at their best, maximizing comfort and sustainability for residents.

Tailored care for every home

Residential service and maintenance solutions are tailored to meet the unique needs of each home and its occupants. Whether it’s a heating system, ventilation setup, or renewable energy installation, experienced technicians provide personalized care to optimize performance and longevity. By combining expertise with attentive customer service, residential service providers offer comprehensive support, empowering homeowners to enjoy efficient and sustainable living environments.

Case Studies

Double Air Source Installations
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Trenched Horizontal Ground Source Heat Pump Project
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Water source Lake Loop System
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Local Drilled GSHP Project
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Reviews

Rating

4.8

27 reviews

Braunstone Town Council

22 september 2023

Hex installed an Air Source Heat Pump in one of our Community Centres. Their tender was both competitive and thorough with a detailed breakdown of monthly heat & hot water generation, details of ASHP capacity. We are very happy with the installation, which is expected to reduce the carbon footprint of the building by around 60% and save 40% on our energy bills.
Steve Naylor

22 September 2023

Hex installed our heat pump and underfloor heating system. He’s have serviced the system since installation. Arranging a visit is easy, they are flexible and accommodating our constraints. The engineers are excellent. They are courteous, knowledgeable and really good at what they do.